Elevate Your Experience with Our Distinctive Approach
We are setting the standard with technology using our own bespoke in-house Field Assessors Application and Customer Relationship Management System, which provides the following functionality and benefits:
- Assessments can be viewed live by insurers and other stakeholders.
- Interim reports are instantly available on our CRM system by logging in on the website (client login)
- All stakeholders have access to information like assessment dates, outstanding documents, status updates, etc.
- All stakeholders can upload information and documentation and the assessor is notified via email ensuring timeous processing of information.
- Chat and notes functionality in the CRM system provides open lines of communication between assessor, insurer, broker, and client providing an unrivalled service offering.
- Increased turn-around time and transparency = client satisfaction
FIELDS OF ASSESSMENT
We are proficient in the assessment of the following claims:
- Burglaries/ Theft (Personal and Commercial).
- Storm Damage (Personal and Commercial).
- Fire Claims (Personal and Commercial).
- Fidelity Claims.
- Public Liability including Defective Workmanship and Products Liability.
- Business Interruption
- Business All Risk
- Goods in Transit
- Risk Surveys
- Desk Assessments
Areas of Operation
We have offices in Gauteng, KZN and Capetown from where we service the following areas:
- Gauteng Province
- Vaal Triangle
- Orange Free State up to Kroonstad
- Northwest Province up to Zeerust
- Limpopo up to Bella-Bella
- Mpumalanga up to Middelburg
- KZN – from our offices in Ballito and Pietermaritzburg, we cover all areas up to Port Edward in the south, St Lucia in the North and up Estcourt and Underberg and everything in between.
- Cape Town and surrounding areas
